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Wellcome Genome Campus

The Estates & FM team wanted to re-imagine the way FM services are delivered, creating a best practice approach to supply chain collaboration and FM service provision.

G&T initially undertook a detailed review of the campus FM strategy and made a range of recommendations, subsequently providing project management and technical advisor support for the procurement of a new Hard FM contract, a new Security contract and a new capital projects framework - all aligned to the new strategy.

We supported mobilisation and provided interim FM management and specialist engineering resource to develop processes and standard operating procedures together with a landlord & tenant Service Level Agreement to better define responsibilities and standards.

Our support provided the campus with:

  • A new FM strategy aligned to campus objectives
  • Best practice FM procurement processes and contracts
  • Increased transparency of landlord/tenant roles and improved relationship
  • Improvements in service performance
  • Improved contract commercial models

Client

Wellcome Genome Campus

Location

Cambridge

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